• Fast delivery

    Fast delivery

    Within 24–48 Hours

  • Free Shipping

    Free Shipping

    On orders over EGP 1,000

  • ISO Certified

    ISO Certified

    ISO 22000 & ISO 9001

  • Customer service

    Customer service

    Support whenever you need it

Frequently Asked Questions

Everything you need to know about SARI products, quality, storage and delivery.

How is seafood kept fresh during delivery?

Every order is carefully packed to help maintain the proper temperature during delivery, so frozen and chilled products arrive in the right condition.

Are SARI products frozen or chilled?

It depends on the product. Our range includes frozen seafood, chilled products and Ready-to-Eat options. Storage instructions are provided for each product.

Are Ready-to-Eat products fully prepared?

Yes. Our Ready-to-Eat products are prepared and ready to serve. Simply follow the storage and serving instructions provided with the product.

How should I store my order?

Frozen products should be placed directly in the freezer, while chilled products should be refrigerated according to the storage instructions shown on the packaging.

What quality standards does SARI follow?

SARI products are handled according to quality and food safety standards, including ISO 22000 and ISO 9001.

How long does delivery take?

Orders are typically delivered within 24–48 hours after confirmation within our available delivery areas.

Can I inspect my order on delivery?

Yes. You can inspect your order when it arrives and make sure the products have been delivered in the proper condition.